The (continuing) power of online comunities
I’ve recently had the need to seek advice from a couple of the more popular online communities. I dropped by the QuickBooks community to ask a question about using QuickBooks template features. A forum moderator stepped up and saved the time and dime of calling tech support.
I then hopped over to Craigs List to find out if anyone knew where we could plan a Birthday Party at a local movie theatre.
Key was response time in both instances. The info delivered was right on-target and the people were friendly. Both exchanges worked without a hitch- if I can only remember passwords now! No Spam either!
These exchanges both left a smile on my face and took me back to earlier days of online communities. For the first time, I also thought about upgrading Quicken!
- Finding Your Rock Stars: Why a Community Outreach Program is Important
- Online Community Building: Rules of the Road
- What We're Reading, Sept. 9th