There is no doubt about it, 2009 was the year that Twitter came into its own. It was everywhere. Suddenly the social network found itself transformed from a niche tool used to network and share idea among geeks to one of the biggest buzz words of the year. You couldn’t turn on the local news without there being shown random people’s “Tweets” about everything happening. Even Oprah made an account. The perception has quickly become that if your company or organization is not on Twitter you are falling behind. Twitter has reached critical mass.