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What We’re Reading, June 24th

June 24, 2011 by Kari Rippetoe

Happy Friday! As you’re gearing up for your weekend, we’ve compiled a few stand-out blog posts we found interesting this week for your reading pleasure. Social media marketing ROI has been a hot topic for a while, but you can never diminish its importance. In a world where more and more businesses want to jump on the ol’ social media bandwagon, goals, measurement and ROI should be the driving forces behind any social media marketing campaign or program.

  • Making the Case for Real ROI in Social Marketing from ClickZ – “engagement” is not the same as ROI, and Dave Evans of Social Dynamyx offers ways of linking social marketing to customer service processes to measure “real” ROI.
  • HOW TO: Calculate the ROI of Your Social Media Campaign from Mashable – this presents a somewhat oversimplified process for calculating social media ROI, but at least provides a good, workable foundation.
  • Social Media Reality Check: 10 Things to Keep Top-of-Mind – Mitch’s latest for Social Media Today is a checklist of fundamentals to consider before launching into social media.
  • The Current State of Social Networks [Infographic] from Social Media Today – interesting infographic that covers some relatively unknown social networks, especially given recent data released by LinkedIn about how social networking-savvy men and women are.
  • Women Still Don’t ‘Get’ LinkedIn, Says LinkedIn from The Atlantic Wire – and here’s a link to that recent data!
  • How to Hire for Social Media Management from Social Fishing – Maddie Grant of Social Fish has officially called BS on not hiring interns to look after social media. Even though we’ve seen several cases of what can happen when an untrained intern is let loose to handle an organization’s social media presence, Maddie makes a substantial case.

Filed Under: Articles, Links, Resources, Social Media Marketing, Tips & Best Practices, What We're Reading Tagged With: LinkedIn, ROI, social media management, social networking

What We’re Reading: June 17th

June 17, 2011 by Kari Rippetoe

We’ve launched a new blog and a new Facebook page this week – and now I’m happy to bring back another round of “What We’re Reading”! Here are a few of the interesting and informative items we’ve found this week, cherry-picked to share with you:

  • Thinking About Social Media? 10 Things to Keep Top of Mind from Social Media Today – this post from Tuvel Managing Director Mitch Arnowitz provides a checklist of fundamentals to keep in mind when implementing social media into your marketing plan.
  • Advertising to Facebook Fans Improves Conversion Rates [New Data] from the HubSpot Blog – we’re currently in the midst of a Facebook community-building campaign for one of our new clients, and this new information struck me as interesting, especially given that it’s common sense that advertising to your own “fans” (whether on Facebook, through email, or other marketing channels) will always give you more bang for your buck.
  • U.S. Government Use of Social Media [timeline] – this was provided to me in response to a question I posted on GovLoop, and I thought it was so comprehensive and fascinating I had to share it here.
  • 9 Reasons Your Company Should Use Brand Advocates from Social Media Examiner – this is new research that demonstrates why brand advocates are important for companies pay attention to and nurture, and what motivates those advocates’ behavior.
  • RTR No Sales Approach to Social Media Success from Middle Child New Media Blog – whether you’re in sales, marketing, PR, or any other role where you use social media to engage customers and stakeholders, this approach will help you realize that social media isn’t about selling, it’s about building relationships.
  • 5 Creative Location-Based Marketing Campaigns from OPEN Forum – a little inspiration from small businesses utilizing location-based platforms successfully to drive customers and social engagement.

Finally, here’s a video of an interview with AOL CEO Steve Case from waaaaay back in 1995, where he describes the new medium of “cyberspace” as “participatory” – less one-way broadcast, more two-way interactivity.

[youtube Cs3EwBLkPb4 400 300]

Filed Under: Blogger Outreach & Relations, branding, Links, Uncategorized, What We're Reading Tagged With: brand advocacy, Facebook, government

What We’re Reading, April Fool’s Edition

April 1, 2011 by Kari Rippetoe

With April Fool’s Day comes the myriad of jokes from the social mediasphere – some that were pretty good “gotchas” and others that I could tell were #aprilfools fodder a mile away. For today’s edition of What We’re Reading, I thought I’d share a few of those that tickled our funny bone:

[Read more…] about What We’re Reading, April Fool’s Edition

Filed Under: Links, Social Media Tagged With: April Fools, Google, Hootsuite, social media, Twitter

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