Engaging Your Customers in Unconventional Ways
I just found the Cluetrain book entiely online and free for the reading. The book has become required reading for bloggers (thanks to Steve Rubel for pointing to Hugh Macleod that pointed to the Cluetrain website).
It doesn’t seem that long ago that the Cluetrain boys came to Washington, DC and spoke to Netpreneurs…
UPDATES (via Dan Gillmor)
This is the story that keeps on giving. This time, Jeff Gannon’s at the National Press Club discussing blogging and journalism!
The National Press Club Welcomes … Jeff
Gannon?
UPDATES: Jay Rosen (Pressthink) has a great piece on the Jeff Gannon affair:
In the Press Room of the White House that is Post Press
Before the certification of "Jeff Gannon" as a White House reporter there was the Bush Administration’s de-certification move against the Washington press. These two things are deeply related.
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Have you been following the Gannon/Guckert story? John Aravosis has it all and then some here. I wonder what appeal this story has beyond the beltway…
NTEN stands for Nonprofit Technology Enterprise Network and is an organization that "works to support the diverse people and organizations who help nonprofits understand and employ technology effectively".
Their blog has an interesting post on open standards:
Open Standards – A Call To Action
http://nten.typepad.com/forecast/2005/02/open_standards_.html
Despite recent innovations, technology in politics and the social
sector too often limits rather than enables people and organizations to
collaborate, share information, and solve problems.