social media

Is your online communications program in need of a tune-up?

July 9, 2010 by Mitch Arnowitz

Photo by Andy Henley

An ongoing dilemma for companies and organizations is defining successful online communication and outreach programs. If this is a dilemma you’re currently facing, then perhaps your online communications program is in need of a tune-up.
But, how do you know for sure? Try asking yourself some of the questions that follow:

What We’re Reading, July 1st

July 2, 2010 by Kari Rippetoe

Happy 4th of July weekend! If you live in the USA (or even if you’re an American living abroad), you’re more than likely gearing up for some serious food, festivities, and of course, fireworks, and we here at Tuvel Communications hope you have a spectacular – and, most importantly, safe – Independence Day!
To help you wind down your week, here are a few selections from our weekly reading list. Enjoy!

Dealing With Sticky Situations in Social Media

June 16, 2010 by Mitch Arnowitz

Photo credit: somegeekintn
As social media marketers and online community builders, many of us have had our share of bumps and bruises along the way. But, how do you deal with the really sticky situations that come up when running online communities and executing social media campaigns?
Following are some real world situations that we’ve faced. Along with these sticky situations are resolutions or, how we dealt with them; however, we’re more interested in finding out how you would deal with these situations. So, I ask that you please read these through and leave your comments below about how you have handled similar situations, or if there are different sticky situations you’ve encountered.